High
Program
adoption
2x
Increase in
program efficiency
Positive
Feedback
from customers
Program
adoption
Increase in
program efficiency
Feedback
from customers
As a leading systems integrator, this organization has been instrumental in implementing an award-winning procurement system for its clients, with a strong track record of over a decade working with government agencies. In a strategic effort to enhance transparency and efficiency, the organization has developed a new platform, poised to replace the existing system, which is currently utilized by over 11,000 professionals. To ensure a seamless transition for the platform's users, the organization partnered with Infopro Learning to create a comprehensive digital training program.
The organization required a solution to facilitate its customers' transition from the older platform to the new one. The digital learning program was developed with the following objectives in mind:
Infopro Learning worked closely with the organization's internal teams to create a highly interactive learning experience to assist their customers in learning how to navigate the newly launched platform.
The digital learning program has successfully helped the organization achieve the following goals:
The Infopro Learning team developed a learning strategy that helped cater to a large audience with varying skills and abilities.
Infopro Learning collaborated closely with internal teams to create scenario-based learning activities, gamified content, interactive elements, and assessments.
The Infopro Learning team created a digital learning experience hosted on an online platform, making it accessible to anyone with an internet connection.
2023 Bronze Brandon Hall Excellence Award in Best Use of Games or Simulations for Learning in the Learning and Development