Business Challenge
Our Client had a customer service supervisor program that they needed to improve. However, there were multiple challenges.
- High drop-out rates
- High costs
- Limited information about Target Audience
Flexibility, customization and easy-of-access makes microlearning a preferred choice.
We believe that the microlearning format is one of the best ways to engage modern learners. Our microlearning solutions are made up of several bite sized modules each with short bursts of learning content. Our Microlearning solutions are also device-agnostic, making it easy for employees to fit training into their busy schedules.
We create microlearning solutions that can be developed and implemented more quickly, in comparison to other traditional eLearning formats. Microlearning modules are designed to be short and focused. This gives organizations who use this strategy the ability to create and launch their training programs much faster than if they were to use more traditional methods.
We have demonstrated the success of the microlearning strategy for maximizing training and development budget. Microlearning modules cost less to create and launch, in contrast to other L&D strategies. They also speed up time to competency and increase knowledge retention. This increased efficiency means you are getting more for less.
Most popular learning management systems are mobile responsive and attuned to deliver microlearning modules. Microlearning can thus be accessed on multiple devices, including smartphones, tablets, laptops, and desktop computers. This spells training success as, the more accessible is your training program, the higher is the employees engagement.
Scenario-Based Simulations
Gamification
Graphics and animations
Video based learning
Microlearning Solution to close Skills Gap and Empower Youth for a Non-profit Organization
Business Challenge
Our Client had a customer service supervisor program that they needed to improve. However, there were multiple challenges.
Solution
Video-based learning was utilized to provide a solution that presented the training in short bursts of learning.
Each video was animated or used real life actors to keep the content visually appealing and engaging.
User personas were created and used to make relatable characters in the videos that participants could relate to.
Relevant real-life scenarios were used to show learners how the knowledge they are learning could be applied in real life.
Outcome
