Organizations in the banking, financial services, and insurance (BFSI) sectors are under relentless pressure to boost sales, enhance operational efficiencies, and provide an exceptional customer experience in the face of massive digital disruption. The stress is only increased by the ever-tighter regulations that demand strict compliance at all times. Changing technologies and accelerating automation are also altering the nature of work in the sector.
By leveraging Microlearning, BFSI organizations can quickly reengineer their workforce to match future demands. Here’s why microlearning is quickly becoming a viable option for filling in skills gaps or meeting the training and education demands of employees working in the BFSI sector.