In the quest to achieve market leadership, financial services industry (FSI) firms are focusing on becoming holistically digital, customer-facing enterprises. Yet, many of them aren’t ready for the new digital disruption wave with existing processes.
Shifts caused by Covid-19, such as remote working, virtual recruiting, new talent models, and digitized work processes, place post-pandemic agility as one of the biggest focus areas in the banking and financial industry.
Whether it is about replacing the flagship software, or just a single application in the complete tech stack, financial organizations face a hard time in shrinking adoption time, all the while driving compliance upwards.
Delivery in financial services has to comply with changing policies and regulations. Lack of collaborative learning makes compliance-based training tough and impedes accommodation of changing policies in current procedures.
We have helped banking and finance institutions improve and modernize their product offerings to adapt to new customer behaviours and expectations through high impact L&D.
Up-skilled and re-skilled workforces to leverage tech shrinking serving costs while improving Net Promoter Score.
Enhanced training platform skills, interaction, program participation, and strategies to introduce role-playing to the curriculum.
Curation of a comprehensive strategy through need assessment, identification of improvement areas and subsequent budget allocation.
Trained workforces on new processes for seamless integration with tech and create harmonious relationship between robots and humans.
Developed systems, processes to keep up with the changing regulations and SOPs, ensuring maximum participation and monitoring progress.
Delivered multi-lingual training content for global clients to eliminate communication barriers and disseminate content to each learner.
We help banks and financial companies diagnose their diverse learning challenges and create a right-sized solution that fits their stakeholders and brings workforce transformation.
Our years of experience helps create training content and resources that fit your unique needs, irrespective of the learning solution you wanted it for.
Engage employees early on with customized onboarding programs and reduced time to competency for improving their knowledge retention.
Augment your training outcomes by leveraging our managed learning services to undertake end-to-end learning activities and optimize high ROI.
Benefit from blended training programs with right mix of EPSS tools, eLearning to reduce time-to-competency and increase technology adoption.
Utilize mobile learning programs aimed at helping employees access training materials from anywhere and get the answers they need in real time.
Carve your niche with proven leadership & organizational development framework to motivate and maximize employee strengths and redirect focus on areas needing improvement.
