The workplace landscape is constantly evolving. Advancing technologies, shifting skill requirements and an emphasis on improving employee experiences are driving the need for flexible and cost-efficient corporate training solutions. Looking ahead to 2024 and beyond, Managed Learning Services (MLS) will emerge as an approach for Learning and Development (L&D) leaders navigating these shifts.
This methodology involves enlisting partners to manage aspects of learning and development, including designing learning strategies or overseeing training initiatives. It brings advantages like adaptability, creativity and the capacity to align with the requirements of contemporary organizations, making it an appealing choice for L&D leaders.
Outsourcing learning endeavors isn’t about finding a managed learning service provider but finding a collaborator who genuinely comprehends your requirements. L&D leaders value adaptability, assistance, and a provider’s capability to tailor learning solutions to integrate into their organization. MLS providers fulfill this function by transcending service provision and evolving into strategic allies.
Managed learning service partners are responsible for various tasks, such as conducting training needs assessments, designing and developing content management technology infrastructure like learning management systems (LMS) and managing both the facilitation and administration of training sessions. They also delve into learning analytics and reporting.
Why the Surge in Managed Learning Services in 2024?
The surge in managed learning services in 2024 can be attributed to the mounting pressures of L&D teams, as highlighted in the CIPD 2023 report. To cope with these challenges, many organizations outsource tasks to tap into their expertise and capacity. This trend has been further fueled by the impact of the pandemic. MLS providers help with planning, content creation, technology integration, and more. However, some companies still prefer to retain their L&D capabilities. The key lies in striking a balance that aligns with your organization’s needs.
In the past, outsourcing learning services was mainly observed as a practice in the UK and USA due to cost-effectiveness, talent scarcity and global expansion requirements. European companies exhibited caution towards this approach. Fast-forward to 2024, and this landscape has transformed. L&D outsourcing has evolved into an accepted strategy regardless of location. Companies with operations now widely engage managed learning providers, indicating the increasing demand for outsourced learning solutions.
Different outsourcing models exist within this realm. Some organizations opt for providers to benefit from economies of scale, while others prioritize learning experiences or easy access to local vendors.
Some companies even delegate components to all their branches. Numerous businesses value adaptability, so they collaborate with service providers who customize offerings based on needs and expertise requirements within a system for managing vendors.
Key Drivers That Will Drive Managed Learning Services in 2024
The adoption of MLS responds to profound shifts shaping the corporate landscape. Let’s examine some key drivers:
- Risk Mitigation or Transition Risk Due to Turbulent Business Environment: Economic fluctuations and rapid technological advancements demand more flexible workforce development models. MLS empowers organizations to quickly scale or pivot their training initiatives, reducing internal burdens.
- The Reinvention of Working Styles—Remote, Hybrid, Onsite: Distributed workforces require tailored training accessible anytime, anywhere. MLS providers have the technology and expertise to deliver engaging learning experiences across diverse work environments.
- Agility in The Overall Process: MLS allows organizations to respond swiftly to emerging skill gaps. External partners can rapidly develop and deploy training programs aligned with immediate business needs.
- Variablization of Cost About L&D Across Divisions: MLS helps transform training costs from fixed to variable expenses. This offers budget predictability and aligns spending with dynamic training requirements.
- Centralization of L&D Functions Across the Globe: For multinational corporations, MLS streamlines the creation and distribution of standardized training programs while remaining sensitive to regional needs and cultural nuances.
- Flexibility in Operations: MLS providers absorb administrative and logistical tasks, freeing internal L&D teams to focus on strategic initiatives and alignment with broader business goals
The Future is Outsourced (and Optimized)
In the dynamic landscape of 2024, managed learning service providers offer L&D leaders the scalability, adaptability, and cost-effectiveness necessary to drive business success. Research by Gallup highlights that strength-based learning can result in up to 23% higher employee engagement and 73% lower attrition. By partnering with the right specialists, organizations enhance employee training and unlock agility and innovation – the keys to thriving in an ever-changing world.
Contact us today if you’re ready to explore how outsourcing learning services can transform your organization’s training!
Let’s discuss how we can tailor a solution to meet your specific needs and fuel your business growth.
